Receptionist

Job Overview:

Ahl-Masr Foundation is seeking well-qualified and presentable Receptionists for Ahl Masr Hospital, who can help create a warm welcoming environment for our patients.

* Key Responsibilities:

• Greet patients.
• Promote and maintain a healthy and friendly environment.
• Respond to patients’ inquiries in a timely manner.
• Guide patients to find their way inside the hospital.
• Lead patient’s registration process by recording required data on the system.
• Compile all patient requested documents for the patient admission.
• Guide patients through the admission process and explain hospital’s policies and regulations.
• Schedule patients’ appointments.
• Coordinate with both Nursing & House Keeping teams for the patient admission.
• Monitor the patient census.
• Issue statistical reports.
• Perform other related administrative duties as required.

* Requirements:

Education:

• Bachelor’s degree in any discipline.

Experience:

• Minimum of 1 to 3 years of experience in front office (preferably in medical sector).

Job related skills:

• Being positive customer service oriented.

• Expressing clear and effective communication skills.

• Being able to multi-task.

Interpersonal Skills:

• Presentable & neat appearance.

• Possessing strong problem-solving skills.

• Exhibiting a very well-organized personality.

 

Computer skills:

• Efficiency using Microsoft Office.
• System oriented.

Language skills:

• Fluency in Arabic & English is a must.

Residence:

• Cairo residence is preferable.
  

*Working Conditions:

• Job Type: Full-time
• Working hours: 48 hours per week
  

* Compensation & Benefits:

• Competitive package.
• Bonuses as per the policy.